Antivirus software can prevent certain Wands components from installing or being run on the client machine. Please make sure your antivirus software allows the following files to be run should it be a problem.

All components are located on the client machine under the installation directory:
C:\{installation directory}\insightsoftware\Wands\…

For Example C:\Users\John\AppData\Roaming\insightsoftware\Wands\…

Component	Description	Path
wands.exe and wandsw.exe	Custom JDK for Wands client	…\Oracle\e4awand_oracle_client\bin\wandsw.exe
WandsLauncherw.exe	Custom JDK for the Wands launcher process	…\Launcher\runtime\jre\bin\WandsLauncherw.exe