Excel Error
If Excel does not respond when the Wands application makes a call, the process will retry and attempt to successfully get the call through to Excel. However, if after the retry attempts Excel is still not responding you will see the following message:
As the message instructs, you should assess what is causing Excel not to respond and wait until it is responding again. Once it is, click retry and whatever process was running will continue.
If the call to Excel still cannot be made successfully the above message will be shown again. Should you choose to cancel the process the application will attempt to recover from the Excel error and will try to continue processing. However if it is not possible to continue due to the error communicating with Excel you will see the following message:
You should follow the instructions to exit and relaunch the Wands application once Excel is responding again.